Our client is one of the largest health care providers in Ghana. Our team has been tasked with improving the efficiency of the hospital’s operating rooms. To accomplish this, three members of our team traveled to Accra to visit. While at the hospital, we interviewed management and staff, followed patients through the system and observed surgeries. This trip helped enable our team to fully understand the hospital’s operations, including internal and external challenges the hospital must overcome. With this increased understanding, we are now developing a performance management system and providing recommendations for improving their organizational structure. In addition, we established many relationships which should prove helpful throughout the remainder of our project. Thank you CIBER for allowing this to happen!
- Scott Titus, MBA 2010
